OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
325 ratings and 110 comments received in the last 90 days.
13 September 2021
Superb service and communication - took the hassle out of the process. The numerous requests for info - specs and quotes were no issue for Matt and he went the extra mile. Very happy with the car and the low rate of finance also.
13 September 2021
The long wait was worth the wait!
12 September 2021
Excellent, attentive sales engagement. The experience I got, right the way through the purchase with Ocean Plymouth, from the greeting at the front desk to the final reveal, was unfaultable. I felt I was a valued BMW customer throughout and beyond.
11 September 2021
Dealt with Ocean BMW Torbay many times and always received great service. Pleasure to deal with them.
19 August 2021
The sales experience was superior to Other Bmw dealerships. Very quick turn around on deal
14 August 2021
Jermaine Crewes at Ocean Torbay is one of the main reasons I still purchase BMW's !!!
11 August 2021
Overall a friendly and professional service as usual
11 August 2021
I have been dealing with the for 21 years and they are part of why I keep coming back
07 August 2021
Very efficient even though the dealership was very busy. All staff very friendly
12 September 2021
completely satisfied could not have been better.
11 September 2021
Never any issues.
09 September 2021
Quality service for a quality product. Very much appreciated from a highly satisfied customer.
08 September 2021
Quick efficient and well looked after
06 September 2021
The staff at the dealership were very polite, helpful and resolved my issues quickly
06 September 2021
Very proffessional
05 September 2021
Again excellent customer service, especially from Martin whom I seem to deal with every time I visit
05 September 2021
The service reception was excellent. The service was efficient
04 September 2021
Service and kept informed
03 September 2021
As normal with all of the staff at Ocean BMW they will constantly go the extra mile to ensure you are very well looked after.
14 September 2021
Great service as always! Matt talked us through everything and offered a great price. James showed us round the car and talked about the details that we're new to us! Thanks both!