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WELCOME TO OCEAN PLYMOUTH

Find out more about what we do and our team.

Explore the dealership

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

The fault was diagnosed and fixed extremely quickly and my car was given back cleaned and ready to go. Great service.

Service

Good service but always expensive

Service

Excellent service. Personal but professional.

Service

Battery checked and found defective before replacing with a new one,pleasant surprise to get a 10%discount on cost quoted

Service

An excellent garage, with really good customer service.

Service

Replacement part took over a month to arrive with courtesy car issues and lack of updates from yourselves

Service

tried to replace brakes to early

Service

Fault quickly found and rectified, all under warranty, but left unsure if this was a one off fault, or a known fault across the range.

Service

Adrian understands my needs and requirements. He’s very helpful and keeps me updated.

Service

Knowlegeable communicative staff.

Service

All completed on time

Service

Friendly efficient service

Service

Ocean very efficient.We needed the car back at 3.00pm on the day - as advised when booking the appointment - but it was nearer 3.30 pm before we got it back

Service

all as expected

Service

Staff are always welcoming, polite and knowledgeable

Service

Very helpful efficient staff

Service

Pleasure to deal with

Service

The team are amazing

Service

Very professional staff, nothing too much trouble, kept advised how service of car progressing

Service

Very courteous staff and I was kept informed when the car was going to be ready for collection

Service

I had no issues and was looked after extremely well

Service

i had the tracking reset due to tyre wear but the car had to be returned to thedealer because the steering wheel was out of line when the car was goingstraight eg righthand down the cars steering was put on second visit

Service

MOT CARRIED OUT NO EXHAUST EMISSIONS RESULTS given to me I rang next day was told one would be put in post nothing yet I rang on 21 st of July

Service

outstanding customer service from all involved

Service

Being very particular, the only criticism I could make of my recent service was that, when it came to the final valet of the car, the interior was not cleaned as it had been on all previous occasions.

Service

Good staff and product

Service

The Ocean representative was very professional and helpful.

Service

All the staff were competent, easy to talk to and nothing was too much trouble.

Service

The work done on my car was wonderful and the service, convenience and interaction with all involved in the process was superb !!

Service

As detailed above. If I had fully understood the discs and pads were a matter of urgency I would have had them done while there. Otherwise I was very happy with the service I received.

Service

First class efficient and effective

Service

Had it just been left to service, this score would be a 3, due to our salesman Adrian, arranging for a vehicle for me, this has raised to a 4 - had service arranged the loan car, it would have been a .

Service

Had to wait for car to be finished

Service

Kept in the picture of potential problem car concerns.

Service

I have used this centre for service and purchased cars with few problems.

Service

Faults remaining after visit to another distant bmw workshop. Ocean fixed without quibble or charge to me.

Service

Stefan provide service over and above that expected. Use of Oceans Corporate membership at Paignton Zoo arranged in seamless fashion which was much appreciated

Service

i have been well looked after

Service

EXPERTISE INSTALLED AT ALL BMW CENTRES, SECOND TO NONE. COURTEOUS AND WELCOMING.

Service

Not satisfied

Service

We have every confidence in Ocean Plymouth's ability to meet our requirements

Service

Every thing was done properly and thoroughly explained to me, and all questions answered simply and in an understandable way.

Service

My wheels were changed and car valet all within the expected tone slot.

Service

Really good team at Ocean. Matthew was really helpful and patient and talked me through the new features in the car. Garry offered me a great deal and a Simon made sure it all went to plan. I’ll buy from here again. Worth the 1000 mile round trip.

Sales

The staff were very accommodating and bent over backwards to fit in aroubd my working hours so I was able to collect my new car earlier than usual.