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WELCOME TO OCEAN PLYMOUTH

Find out more about what we do and our team.

Explore the dealership

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

All OK

Service

Completed on time

Service

Service provided promptly

Service

They have always provided a duty of care (in my opinion) second to none.

Service

The additional features have been installed and the vehicle does not appear to have been modified since the day of delivery. Very good workmanship.

Service

I was dealt with efficiently and fairly in a friendly manner.

Service

quick and fast service

Service

Attentive and professional staff

Service

Made quick and easy

Service

Car was ready to pick up before agreed time. Everything explained on what was done to the car.

Service

The staff are so helpful

Service

Well organised from start to finish.

Service

Customer Service very good, Service dept dealt with the issue I had with my vehicle.

Service

Martin Bloomfield listened to my concerns and came up with a solution that met all my needs. I was kept informed of the progress of my MOT and advised of the work that needed to be done. I needed new tyres and they came in at a competitive price.

Service

Great service

Service

Great service

Service

Clean and tidy showroom and service desk area. Received up-dates and email video.

Service

Car came back spick and span very happy

Service

Everything went as planned

Service

Exemplary service very helpful polite and keeps us informed

Service

Communication, qhality and helpfullness always exceeds expectations

Service

good service

Service

The experience at Ocean Plymouth cannot be bettered.

Service

Do what they say they will with a smile

Sales

Good proct information and easy to obtain a test drive

Sales

Excellent service so far from the sales people I dealt with.

Sales

See answer to Q1. Being given a car of the same model to drive for a day was the perfect way to satisfy any queries I had about switching to a hybrid vehicle.

Sales

The salesman that I dealt with was extremely helpful and professional throughout the transaction. This is the second car which I have purchased through him, and when I buy my next car I will go to him.

Sales

Listening skills, regular updates, pricing policy and delivery.

Sales

The purchasing process was very clear, smooth and accomodating. I was able to have multiple test drives of an almost identical car before ordering, including a 48 hour test drive. Delivery element needs a specific car handover area/bay.

Sales

They were very helpful every step of the way