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WELCOME TO OCEAN PLYMOUTH

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WHAT A DIFFERENCE A DAY MAKES.

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THE NEW BMW X5

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INTRODUCING… THE 8

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THE BMW M5. BALANCE TAKES MANY FORMS.

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THE BMW M5. AVAILABLE AT 0% APR WITH BMW DIVIDE. Ts&Cs apply.

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THE BMW i3s AT A LOW 2.9% APR REPRESENTATIVE.*

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THE BMW i8 COUPÉ AT A LOW 2.9% APR REPRESENTATIVE.*

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THE BMW i8 ROADSTER AT A LOW 5.9% APR REPRESENTATIVE.*

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BMW Lifestyle Clothing

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Cornwall Air Ambulance

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Golden Ticket Event

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July Offer - 5 Series 0% APR

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The new BMW X5

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BMW Help: Recalls

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Royal Cornwall Show

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Ocean Accident Repair Centre

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Job Opportunity at Ocean BMW Plymouth.

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BMW i8 Roadster

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Impress with the new BMW Shadow Edition

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Follow Ocean BMW on Social Media

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Staff Vacancy - Aftersales Customer Service Apprentice

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Ocean customer collected his new M2 Coupe.

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Proud sponsors of Everyone Active - Plymouth Life Centre.

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Lucky winners of our 2 Series Gran Tourer.

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Tavy13 collected their personalised BMW X1.

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Ocean customer collected her new BMW.

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Ocean customer collects his new 220d M Sport Coupe.

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Gender Pay Gap Reporting 2018

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THE BMW 4 SERIES. NOW WITH 0% APR ON IMMEDIATE DELIVERY VEHICLES.*

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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THE BMW i3 AT A LOW 2.9% APR REPRESENTATIVE.*

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Explore the dealership

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Failed to perform promised valeting although did agree to carry this over to next visit.

Service

NOTHING TOO MUCH TROUBLE AND FULLY EXPLAINED

Service

Serviced ,cleaned car at the time to suit me .aldo provided a hire car for the day

Service

Quick and efficient

Service

The usual faultless attention. Only one problem after the service and M.O.T was the windscreen washer did not work the following day.

Service

I would have scored you five stars, but I was disappointed to be told that I am no longer able to fold my door mirrors in, with my key, when locking my car, nor can I take down the sun roof when I open the car (again using my key).

Service

The service was very expensive given that it was completed in around just one hour or less, and almost excluseively comprised of simple observations.

Service

The people at Ocean Plymouth have been great as regards to 5 yrs of servicing my car.

Service

Staff member very helpful and friendly. Top job!

Service

I was very satisfied with the service I received.

Service

Pleased with customer service but problem not resolved.A feeling of dis-interest.

Service

The service was done very well, outstanding.

Service

Professional team. Everything explained well.

Service

The after care has been fantastic.

Service

They did everything I needed & kept me informed truthfully by mobile when the timing went slightly out enabling me to not be inconvenienced.

Service

Friendly reliable service department

Service

I have been a customer of BMW Ocean Plymouth since it became Ocean after being Grevans in Plymouth. The dealership has always been exceptionally helpful and always go the extra mile to ensure I have had the best possible service. Outstanding service.

Service

Very professional

Service

Professional service as always

Service

No issues at all

Service

I am completely satisfied with the overall experience with the workshop as all works, from A to Z is carried out to the highest standards

Service

Ok but they never have Custard Creams

Service

Expected high level of service delivered - as always

Service

A great team in all respects

Service

Excellent, quick, efficient and very accommodating.

Service

Yeah it was good, friendly helpful staff.

Service

This was a warranty issue and it was a no quibble issue and was resolved very easily and very satisfactorily.

Service

The warranty work was carried out successfully and the courtesy car was ok but windscreen was very dirty. I was also offered free clean for my car, which wasn't done and I actually got it back dirtier than I left it.

Service

Communciation could have been better re collection and the "reason" why the car wasn't valeted. Add to that the fact the a lighting warning indicator was on when I collected the car after service, causing a further delay, gives a poor impression.

Service

Very satisfied with the overall service

Service

poor valet srvice

Service

Excellent service from the moment I arrived until I left. Above all the car was ready at the time I was given at the start of the service.

Service

As always very good.

Service

No hassle. Everything taken care of.

Service

Completed the work as agreed, only a minor mistake with the tyres fitted, but nothing major.

Service

We had prompt and efficient service from the tec. team whoi were able to rectify the major fault within three days. (gear box and clutch)

Service

Excellent service, polite and helpful staff

Service

Very professional service - couldn't fault it

Service

Not satisfied with cleaning of vehicle after service especially the windscreen and windows

Service

Curtesy car was dirty

Service

Prompt and efficient.

Service

The service was first class

Service

No brainer. A five star without a doubt.

Service

The video of the service is a nice touch

Service

No problems. Vet easy to use

Service

Found fault and repaired without a issue under warranty

Service

The team were able to deal with all of my concerns regarding a malfunction warning light and even managed to fix the problem for me at no cost.

Service

Two new rear tyres fitted, but when I got home I discovered the dust caps were not put back on. No big issue but a little annoyance on otherwise a good service.

Service

The same service as always nothing to much trouble everything sorted in a moment.

Service

Looked after my car and great service

Service

Love the 'video' showing the car...

Service

I can only speak form my own experience at Ocean BMW Plymouth & the place just oozes quality.. Staff in general are very smart, polite & knowledgable.Surroundings are first class. I really feel like I’m valued as a customer.

Service

Prompt attention

Service

Good service recieved.

Service

Polite and quick

Service

No free wash!

Service

Your staff are the face of BMW Plymouth and most of your staff are friendly and helpful. ALL customers through the doors should be treated equally regardless of wether they purchase new or used vehicles.

Service

Overall I was very satisfied but I have a concern regarding the front parking sensors which I mentioned before the service and it was looked at by someone and the report was, no fault could be found but I am not convinced.

Service

Good service but always expensive

Service

The fault was diagnosed and fixed extremely quickly and my car was given back cleaned and ready to go. Great service.

Service

Excellent service. Personal but professional.

Service

Battery checked and found defective before replacing with a new one,pleasant surprise to get a 10%discount on cost quoted

Service

An excellent garage, with really good customer service.

Service

Fault quickly found and rectified, all under warranty, but left unsure if this was a one off fault, or a known fault across the range.

Service

Adrian understands my needs and requirements. He’s very helpful and keeps me updated.

Service

Knowlegeable communicative staff.

Service

All completed on time

Service

Friendly efficient service

Service

Ocean very efficient.We needed the car back at 3.00pm on the day - as advised when booking the appointment - but it was nearer 3.30 pm before we got it back

Service

Everything ran so smoothly. It was just an easy and pleasant experience from start to finish.

Sales

The team at Ocean (Plymouth) was great. Gareth looked after me at the start then it got handed over to Gary Smith and he delt with everything so well! ??Top blokes I’m trying to push more sales their way ????

Sales

Everything was arranged around my requirements and for my convenience. First class.

Sales

Overall very good. One complaint is that there is too much time spent on additional products, namely insurance related, tyres, GAP, etc. While it may be a legal requirement to have to sign that you have received the information, it is not needed

Sales

Friendly staff well run

Sales

cannot fault the service provided

Sales

Despite delivery delays because of sensor problems, the company kept me up to date with developments and were as helpful as they could be in arranging my collection date. Communication was the key.

Sales

we were kept informed all the way through the purchase

Sales

Mr Hancock was very welcoming and helpful.

Sales

Extremely satisfied ,I was kept informed throughout the whole experience by Scott .

Sales

Very helpful and lots of time spent explaining things.

Sales

Great car and support from the sales team, in particular Gary Smith, who was excellent.

Sales

The car was over expectation and the staff reflected my enthusiasm, making the whole process a pleasure

Sales

Nothing to complain about.

Sales

I would have scored completely satisfied but we had a hiccup over specification which was fully resolved.

Sales

I gave a 4 because the sales executive lacked technical knowledge about the car in question.

Sales

The staff were very helpful and friendly.

Sales

As above - fast proactive service. No long waits. Made comfortable. Treated with a great deal of respect. Recognition of previous car bought.

Sales

Helpfulness of sales staff ( in particular Matthew Harry )