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The fault was diagnosed and fixed extremely quickly and my car was given back cleaned and ready to go. Great service.
Good service but always expensive
Excellent service. Personal but professional.
Battery checked and found defective before replacing with a new one,pleasant surprise to get a 10%discount on cost quoted
An excellent garage, with really good customer service.
Replacement part took over a month to arrive with courtesy car issues and lack of updates from yourselves
tried to replace brakes to early
Fault quickly found and rectified, all under warranty, but left unsure if this was a one off fault, or a known fault across the range.
Adrian understands my needs and requirements. Hes very helpful and keeps me updated.
Knowlegeable communicative staff.
All completed on time
Friendly efficient service
Ocean very efficient.We needed the car back at 3.00pm on the day - as advised when booking the appointment - but it was nearer 3.30 pm before we got it back
all as expected
Staff are always welcoming, polite and knowledgeable
Very helpful efficient staff
Pleasure to deal with
The team are amazing
Very professional staff, nothing too much trouble, kept advised how service of car progressing
Very courteous staff and I was kept informed when the car was going to be ready for collection
I had no issues and was looked after extremely well
i had the tracking reset due to tyre wear but the car had to be returned to thedealer because the steering wheel was out of line when the car was goingstraight eg righthand down the cars steering was put on second visit
MOT CARRIED OUT NO EXHAUST EMISSIONS RESULTS given to me I rang next day was told one would be put in post nothing yet I rang on 21 st of July
outstanding customer service from all involved
Being very particular, the only criticism I could make of my recent service was that, when it came to the final valet of the car, the interior was not cleaned as it had been on all previous occasions.
Good staff and product
The Ocean representative was very professional and helpful.
All the staff were competent, easy to talk to and nothing was too much trouble.
The work done on my car was wonderful and the service, convenience and interaction with all involved in the process was superb !!
As detailed above. If I had fully understood the discs and pads were a matter of urgency I would have had them done while there. Otherwise I was very happy with the service I received.
First class efficient and effective
Had it just been left to service, this score would be a 3, due to our salesman Adrian, arranging for a vehicle for me, this has raised to a 4 - had service arranged the loan car, it would have been a .
Had to wait for car to be finished
Kept in the picture of potential problem car concerns.
I have used this centre for service and purchased cars with few problems.
Faults remaining after visit to another distant bmw workshop. Ocean fixed without quibble or charge to me.
Stefan provide service over and above that expected. Use of Oceans Corporate membership at Paignton Zoo arranged in seamless fashion which was much appreciated
i have been well looked after
EXPERTISE INSTALLED AT ALL BMW CENTRES, SECOND TO NONE. COURTEOUS AND WELCOMING.
We have every confidence in Ocean Plymouth's ability to meet our requirements
Every thing was done properly and thoroughly explained to me, and all questions answered simply and in an understandable way.
My wheels were changed and car valet all within the expected tone slot.
Really good team at Ocean. Matthew was really helpful and patient and talked me through the new features in the car. Garry offered me a great deal and a Simon made sure it all went to plan. Ill buy from here again. Worth the 1000 mile round trip.
The staff were very accommodating and bent over backwards to fit in aroubd my working hours so I was able to collect my new car earlier than usual.